Connecting Communities Through Heartfelt Service and Innovative Technology
Welcome to Tribe Management! We are a Canadian Property Management leader dedicated to serving our Communities across Canada with an innovative people & tech forward approach.
We strive to build long-term relationships with Council/Board Members and Owners, through strong communication and transparency in everything we do with your Community.
Tribe has seven offices across the country – downtown Vancouver, Delta, Victoria, Kelowna, Kamloops, Calgary and Cambridge. Come say hello!
Our Mission is to connect communities through heartfelt service and simple, innovative technology, while our Vision is harmonious Community Living, informed and inclusive.
A Bit of History
1983 – 2017
Tribe Management was born out of 30+ years of property management, as part of the Peterson Property family from 1983 to early 2017.
2012
Our parent company Tribe Property Technologies (then known as Bazinga Technologies) grew out of a vision to connect neighbours with neighbours.
Joseph Nakhla, our CEO’s experience growing up in a six-unit low-rise in Alexandria, Egypt instilled in him a sense of community founded on social values and responsibility with a particular focus on condo-living.
2017
In 2017, our parent company (Tribe Property Technologies) purchased the Peterson strata management portfolio and rebranded it as Tribe Management.
Our focus is to build a tech-enabled management solution that focuses on combining people-forward processes and communication with tech-forward software solutions.
2021
Tribe announced the acquisition of Gateway Property Management, adding significant expertise in strata/condo, rental and commercial management. Gateway was a family-run business born out of Vancouver in 1965.
The company grew into seven offices across three provinces. The shared values of loyalty and family have united us in a way that has felt like an extended family coming together for a giant reunion!
Today Tribe is Canada’s most innovative property management company, bringing community management with heart to more than 40,000 homes.
Behind The Name
Tribe /trīb/
noun / definition: A diverse community of people with shared interests, lifestyles and habits; a distinctive or close-knit bunch; a group of friends that becomes your family
Learn more about the origins of our name, our CEO, Joseph Nakhla’s story and how it shaped our culture and vision.
The Tribe Family Tree
Joseph Nakhla
CEO
Jim Defer
CFO
John Tims
Corporate Secretary
Joseph Nakhla
CEO
Meet Joseph, our Founder and CEO!
With two decades of experience as an entrepreneur, Joseph founded bazinga! in 2012, the world’s first cloud-based platform designed to improve the experience of community-living in cities. In 2017, his passion for improving community living naturally progressed into the vision behind Tribe Management Inc.
Having lived in multi-family communities, Joseph realized that there was a need for a tool to help Strata Councils and residents communicate efficiently, consolidate documents, and more. This was the beginning to a bold improvement in strata management – setting the foundation to revolutionize the industry.
Outside of work, Joseph loves giving back to his community. As a seasoned soccer player, he has been coaching junior and premier league teams for the past 25 years. On the weekends, you can find him smoking up meat and making homemade rotisserie with his wife, and 3 kids.
Jim Defer
CFO
Jim holds an Honours Degree in Commerce from the University of Manitoba, is a Chartered Professional Accountant, a Chartered Accountant and a Chartered Business Valuator. Jim has significant experience in investment banking, capital markets, corporate finance, as well as accounting, valuation and financial advisory services.
He has had senior financial roles with a number of private and public companies over the past 25+ years, including a TSX listed technology company, a TSX-Venture listed energy company, and a CSE-listed healthcare company. In addition to these industry roles, Jim is the former Head of Investment Banking for a Canadian full-service firm.
John Tims
Corporate Secretary
John was previously CFO for Tribe from 2017 to 2021. As Corporate Secretary he works closely with our CEO, Board of Directors and CFO. Prior to this, John was Chief Financial Officer and a director of Rhema Health Products Limited, and Vice President Finance for Simson-Maxwell.
John is a Chartered Professional Accountant and currently chairs the Financial Managers’ Group, an independent accounting industry professional development group.
Fiona Therrien
Executive VP Management Services & Managing Broker
Scott Ullrich
Executive VP Rental Management
Maureen McMahon
Executive VP Human Resources
Fiona Therrien
Executive VP Management Services & Managing Broker
A veteran of property management and tech, Fiona is driven by her desire to improve an industry that’s often stuck in the past.
After starting her career as a strata manager with Vancouver Condominium Services Ltd., Fiona founded and became a managing partner at a real estate technology company.
She served as Senior Regional Director at FirstService Residential BC Ltd., with responsibilities including the retention of a portfolio of accounts and working closely with various stakeholders to make sure that services were constantly delivered at the highest level. Fiona’s multi-faceted experiences help set Tribe Management Inc. apart.
Scott Ullrich
Executive VP Rental Management
Scott has spent his career in property management. Previously as CEO of Gateway Property Management (now a Tribe company) he oversaw its operations for decades. As Executive VP of Rental Management, he continues to oversee rental management across the country and work in a strategic capacity.
Fun fact: Outside of work you can find Scott riding his motorcycle, he has a love of motorcycles and is a member of the “Iron Butt” club having ridden over 1,000 miles in less than 24 hours on his bike from Surrey British Columbia, to (almost) Palm Springs, California.
Maureen McMahon
Executive VP Human Resources
Maureen has more than twenty years of human resources experience gained at Gateway Property Management, Starbucks Coffee Company and the Thomas Cook Group in Canada and the U.S.
She is entrusted with aligning central human resources functions with Tribe’s Vision and Mission. Maureen’s approach to her role is that she is charged with being an advocate for the employees, while remaining a partner to the business.
Jennifer Laidlaw
VP of Marketing and Communications
Ken Axenty
VP of Finance Services
Allen Kwok
VP of Engineering
Jennifer Laidlaw
VP of Marketing and Communications
A fan of urban living and community-building, Jenn has lived in condos from Vancouver to Buenos Aires to Auckland. Her career in communications and marketing saw her become a leader in digital engagement in the healthcare industry in Canada and New Zealand, focusing on how best to interact with and build engaged communities online and off. Having switched gears to focus on property management, Jenn brings creativity and a fresh take to communication in the strata world.
Ken Axenty
VP of Finance Services
Ken provides financial stewardship through careful attention to the care and use of company and client funds.
He has worked diligently to adopt a risk management strategy to safeguard the company and its client base, working closely with his Controllers and Technical Support Administrator to lead our large team of accounting support staff.
Allen Kwok
VP of Engineering
Allen is passionate about technology because he believes that it holds the unique power to make people’s lives better. To him, great technology can turn tasks that were once difficult into something that becomes easy and enjoyable. When he’s not working on his latest tech projects, you can find Allen hiking on mountains across BC. His favourite hike is the Black Tusk Trail in Garibaldi Lake 🏔️.
Fun fact: Allen loves traveling and has once drove through 5 different cities in India in a small motorized tuk-tuk as a challenge!
Shelley Wittal
Director of Property Management, AB and ON
Jaclyn Jeffrey
Director of Management Services and Managing Broker
Silvia Hoogstins
Director of Property Management, BC
Shelley Wittal
Director of Property Management, AB and ON
Shelley brings over 25 years of Residential, Condominium, and Commercial Management experience in Eastern Canada.
To stay current with the demands of the industry, she is involved with several industry organizations and works hands-on with Property Managers to maintain high standards within the portfolio.
Fun fact: When Shelley isn’t working you can find her kayaking, hitting the beach or attending an outdoor concert!
Jaclyn Jeffrey
Director of Management Services and Managing Broker
With over a decade of experience in property and strata management, Jaclyn’s deep knowledge of the Strata Property Act and running Strata Corporations is unparalleled.
As one of Tribe’s Managing Brokers, her unwavering and friendly nature has contributed to her becoming Director of Management Services where she oversees our junior manager training program and ensures that all of our clients are receiving Community Management with Heart.
In her free time, Jaclyn enjoys doing deadlifts while listening to Carole King. Her favourite thing about Vancouver is being able to mountain bike all year round.
Silvia Hoogstins
Director of Property Management, BC
Silvia has worked within Property Management since 1991. She is a CPRPM and a past president of PAMA. Silvia is on the Education Advisory Group for the Real Estate Council and participated in the Ministry of Housing and Social Development Strata Dispute Resolution Advisory Group.
Her experience in Property Management includes strata, rental, new development, commercial and co-operative housing.
David Locke
Director of New Communities
Vincent De Guzman
Controller
Deep Parmar
Controller
David Locke
Director of New Communities
David has a tremendous capacity for his work, producing service of the highest quality both client-facing and internally. He understands the business of strata management – not only the daily functions of the job – but the bigger picture of what we are trying to accomplish.
David’s distinctive qualities [such as extensive knowledge of the industry, strong work ethic, approachability, energy, and ability to lead] make him a fantastic manager.
He is completely reliable, understands the code that we are bound by and shares that information with colleagues and clients alike. He continues to be an amazing role model for others in this business; taking the time to mentor new staff, answering their questions and helping them navigate the industry.
Vincent De Guzman
Controller
Vincent has more than 12 years’ experience in accounting related to strata and rentals, corporate finance and risk analytics. He manages his team with a calming, thoughtful presence that is admired by his peers.
Fun Fact: Known for his ability to memorize obscure trivia such as a chef’s tall hat is traditionally made with 100 folds representing the hundred ways to cook an egg.
Deep Parmar
Controller
Deep oversees the client financial accounting systems and processes while also providing leadership and direction to the accounting team. She ensures the timely delivery of accurate financial reports to the client base and internal management.
Deep also ensures that policies and procedures relating to client risk management are adopted and adhered to across the accounting function and meeting legislative, compliance and regulatory needs.
She grew up in a small town where “we had more bear safety drills than fire drills!!!” She can also make some mean Kombucha.
Danielle Fiddick
Director of Operations
Kieran Coffey
Head of Product
Eilidh Shaw
Transitions Coordinator
Danielle Fiddick
Director of Operations
Danielle has over twelve years of experience within the operational, consulting, and project management fields. Danielle holds a Master of Business Administration (MBA), Project Management Professional (PMP), Lean Six Sigma Green Belt, and is certified in PROSCI change management alongside her certifications within Business Analysis, Leadership, and Human Resources. Her achievements in previous roles include managing strategic initiatives and implementing business processes improvements to maximize operational efficiencies.
Fun Fact: Danielle is an avid runner, not by nature, but by pure determination!
Kieran Coffey
Head of Product
Growing up with Italian family members, Kieran was spoiled by good cooking. Recently reconnecting with his love for food, Kieran is learning to master the kitchen. His current go-to recipe is Spaghetti al Limone – a simple dish that’s hard to get right!
At work, Kieran is in charge of our software product development and product operations, focusing on building great software for inside and outside of Tribe! Previously working in e-commerce, payments, and HR spaces, he is passionate about using technology to give people more capabilities in life.
Outside of the office, Kieran enjoys spending time outdoors. His favourite trail to hike is the Jug Island Trail…but shhh, keep this one a secret – it’s beautiful.
Eilidh Shaw
Transitions Coordinator
With over four years of experience in the strata industry, Eilidh joined Tribe in the summer of 2020. She enjoys being a part of the Tribe Team because she always sees room for personal growth & she LOVES the regular visits from the adorable office dogs.
In Eilidh’s free time, she loves getting outdoors and finding new places to visit. Her favourite summertime hobby is creating a bucket list of all the hikes she’s destined to go on & checking off those boxes each time she reaches the top of a new mountain. Come the winter months, you can catch her snowboarding down the most exciting slopes in BC. A fun fact about Eilidh is that she’s visited over 30 countries and started her career working on a cruise ship!
Ines Djafarian
Office Manager
Maury Poitras
Customer Success Lead
Omair Khan
Customer Success Associate and Community Coordinator
Ines Djafarian
Office Manager
Ines grew up in Antwerp, Belgium before settling in Vancouver. When Ines isn’t in the office, you can find her hiking with Harley, her Doberman. Ines has also achieved her Occupational First Aid Level 2 certification.
Maury Poitras
Customer Success Lead
As a member of the bazinga! support team, the team behind the property management software tool that our communities at Tribe rely on 💛 – Maury has supported property management teams (including Tribe) for over 8 years now. What he enjoys about his role, is always learning new things about the industry from colleagues and customers. Because the strata and property management industry can be a challenging industry, Maury strongly believes that supporting clients is at the core of property management and customer support industries.
A fun fact about Maury is that he used to work as a tree planter. He worked for 5 summers in Ontario and BC and has planted hundreds of thousands of trees over the course of that time. Although he never kept track of the exact number…it would not be surprising if he planted over 100,000 trees in a single season. His personal single day best is 5,000 trees. Other than planting trees, Maury has also served as a soccer ref for over 10 years.
Omair Khan
Customer Success Associate and Community Coordinator
Having worked at Tribe for over two years, Omair has been extremely proud to be a part of the Tribe Team. What makes his experience so incredible is the talented and caring coworkers. Omair believes that in order to create amazing communities; your surrounding environment needs to emanate that. It’s because of this reason that he enjoys his work so much 💛.
Omair is also motivated by the people he is able to care for in his role. At the office, he is always seen smiling whenever he receives a heartfelt email or call from an owner who is satisfied with Tribe’s service. On the weekends, you can find Omair kicking around a soccer ball with friends and cheering on FC Barcelona ⚽, watching basketball (go Raptors go!) and exploring his fascination of rocks/minerals in Geology. Garnet and Tourmaline are his favourite mineral group because of their unique structure composition!
Join our Tribe – Career Opportunities.
Let’s face it. Property Management needs a makeover. At Tribe, you’ll be joining a team that’s bringing an exciting and innovative tech culture to a traditional industry thats ripe for change.
We don’t just believe in ~love what you do~. We believe in ~love where you do it~. Our vibe is very much cutting-edge technology meets dependable Property Management – our flexible environment allows for more work-life balance. We know that happy employees equal happy Communities.
We’re currently looking for…
Our Community Partnerships
National
- Society of Management Accountants
British Columbia
Ontario
- London Property Management Association
- CCI – Grand River Chapter
Alberta
- Calgary Apartment Association
- Edmonton Apartment Association
- CCI – South Alberta Chapter
How Can We Help You?
Looking for more information about our Property Management services? Have questions about your existing property with Tribe? We want to hear from you!
Let us use our expertise to enhance your community living experience.