We Believe in Harmonious Community Living, Informed and Inclusive.
At Tribe Management, we strive to build positive long-term relationships with council members and owners. This means transparency in all of our dealings with your community by ensuring easy access to information about your property. We manage assets and care for homes like they are our own.
Our Mission is to connect communities through heartfelt service and innovative technology, while our Vision is harmonious community living, informed and inclusive.
Our History
Once upon a time (in early 2017), a tech-fwd and people-fwd marriage occurred. Bazinga Technologies acquired a small property management company that was interested in being bold in a sea of same-old.
Two companies interested in disrupting and improving strata management in Vancouver.
We love what we do and communication is the cornerstore of any lasting relationship.
Our History
Once upon a time (in early 2017), a tech-fwd and people-fwd marriage occurred. Bazinga Technologies acquired a small property management company that was interested in being bold in a sea of same-old.
Two companies interested in disrupting and improving strata management in Vancouver.
We love what we do and communication is the cornerstore of any lasting relationship.
The Tribe Family Tree
Joseph Nakhla
CEO
Fiona Therrien
VP Management Services & Managing Broker
Joseph Nakhla
CEO
Meet Joseph, our Founder and CEO!
With two decades of experience as an entrepreneur, Joseph founded bazinga! in 2012, the world’s first cloud-based platform designed to improve the experience of community-living in cities. In 2017, his passion for improving community living naturally progressed into the vision behind Tribe Management Inc.
Having lived in multi-family communities, Joseph realized that there was a need for a tool to help Strata Councils and residents communicate efficiently, consolidate documents, and more. This was the beginning to a bold improvement in strata management – setting the foundation to revolutionize the industry.
Outside of work, Joseph loves giving back to his community. As a seasoned soccer player, he has been coaching junior and premier league teams for the past 25 years. On the weekends, you can find him smoking up meat and making homemade rotisserie with his wife, and 3 kids.
Fiona Therrien
VP Management Services & Managing Broker
A veteran of property management and tech, Fiona is driven by her desire to improve an industry that’s often stuck in the past. After starting her career as a strata manager with Vancouver Condominium Services Ltd., Fiona founded and became a managing partner at a real estate technology company. She served as Senior Regional Director at FirstService Residential BC Ltd., with responsibilities including the retention of a portfolio of accounts and working closely with various stakeholders to make sure that services were constantly delivered at the highest level. Fiona’s multi-faceted experiences help set Tribe Management Inc. apart.
John Tims
CFO
Jaclyn Jeffrey
Director of Management Services and Managing Broker
John Tims
CFO
John is a hands-on finance and accounting leader with 25+ years of proven performance in strata and property management. A firm believer in community and the strata lifestyle, John and his family have lived in many strata communities, often participating on council too. This experience gives him a broad perspective on strata living as not only a community participant, but also an accounting professional and a home-owner.
Jaclyn Jeffrey
Director of Management Services and Managing Broker
With over a decade of experience in property and strata management, Jaclyn’s deep knowledge of the Strata Property Act and running Strata Corporations is unparalleled. As one of Tribe’s Managing Brokers, her unwavering and friendly nature has contributed to her becoming Director of Management Services where she oversees our junior manager training program and ensures that all of our clients are receiving Community Management with Heart. In her free time, Jaclyn enjoys doing deadlifts while listening to Carole King. Her favourite thing about Vancouver is being able to mountain bike all year round.
Jennifer Laidlaw
Director of Marketing and Communications
Judith Harris
Director of Business Development, Investment Properties
Jennifer Laidlaw
Director of Marketing and Communications
A fan of urban living and community-building, Jenn has lived in condos from Vancouver to Buenos Aires to Auckland. Her career in communications and marketing saw her become a leader in digital engagement in the healthcare industry in Canada and New Zealand, focusing on how best to interact with and build engaged communities online and off. Having switched gears to focus on property management, Jenn brings creativity and a fresh take to communication in the strata world.
Judith Harris
Director of Business Development, Investment Properties
Judith joined the Tribe family with a successful 30+ year career in leadership roles in all aspects of the real estate industry. Judith has enjoyed her adventures with The Jim Pattison Group, WesGroup Income Properties and most recently FirstService Residential. While licensed as a Broker in Rental, Trading and Strata Management with The Real Estate Council of BC, Judith loves to share and deploy her knowledge and experience even while walking her dog on the beach or taking a comedy or cooking class.
David Locke
Director of New Communities
Kieran Coffey
Head of Product
David Locke
Director of New Communities
David has a tremendous capacity for his work, producing service of the highest quality both client-facing and internally. He understands the business of strata management – not only the daily functions of the job – but the bigger picture of what we are trying to accomplish. David’s distinctive qualities [such as extensive knowledge of the industry, strong work ethic, approachability, energy, and ability to lead] make him a fantastic manager. He is completely reliable, understands the code that we are bound by and shares that information with colleagues and clients alike. He continues to be an amazing role model for others in this business; taking the time to mentor new staff, answering their questions and helping them navigate the industry.
Kieran Coffey
Head of Product
Growing up with Italian family members, Kieran was spoiled by good cooking. Recently reconnecting with his love for food, Kieran is learning to master the kitchen. His current go-to recipe is Spaghetti al Limone – a simple dish that’s hard to get right!
At work, Kieran is in charge of our software product development and product operations, focusing on building great software for inside and outside of Tribe! Previously working in e-commerce, payments, and HR spaces, he is passionate about using technology to give people more capabilities in life.
Outside of the office, Kieran enjoys spending time outdoors. His favourite trail to hike is the Jug Island Trail…but shhh, keep this one a secret – it’s beautiful.
Allen Kwok
VP of Engineering
Enzo
Head of Security
Allen Kwok
VP of Engineering
Allen is passionate about technology because he believes that it holds the unique power to make people’s lives better. To him, great technology can turn tasks that were once difficult into something that becomes easy and enjoyable. When he’s not working on his latest tech projects, you can find Allen hiking on mountains across BC. His favourite hike is the Black Tusk Trail in Garibaldi Lake 🏔️.
Fun fact: Allen loves traveling and has once drove through 5 different cities in India in a small motorized tuk-tuk as a challenge!
Enzo
Head of Security
Hi, I’m Enzo. I’m a six-year-old purebred Doberman. My favourite treat is roast beef ribs. I can knock on doors if I need to get someone’s attention. I hate agility class. My trick is to lay on the ground and make myself as heavy as possible when it’s time to go to class. I’m really just a lapdog in a big dog body.
Eilidh Shaw
Transitions Coordinator
Ines Djafarian
Office Manager
Eilidh Shaw
Transitions Coordinator
With over four years of experience in the strata industry, Eilidh joined Tribe in the summer of 2020. She enjoys being a part of the Tribe Team because she always sees room for personal growth & she LOVES the regular visits from the adorable office dogs.
In Eilidh’s free time, she loves getting outdoors and finding new places to visit. Her favourite summertime hobby is creating a bucket list of all the hikes she’s destined to go on & checking off those boxes each time she reaches the top of a new mountain. Come the winter months, you can catch her snowboarding down the most exciting slopes in BC. A fun fact about Eilidh is that she’s visited over 30 countries and started her career working on a cruise ship!
Ines Djafarian
Office Manager
Ines grew up in Antwerp, Belgium before settling in Vancouver. When Ines isn’t in the office, you can find her hiking with Harley, her Doberman. Ines has also achieved her Occupational First Aid Level 2 certification.
Maury Poitras
Customer Success Lead
Omair Khan
Customer Success Associate and Community Coordinator
Maury Poitras
Customer Success Lead
As a member of the bazinga! support team, the team behind the property management software tool that our communities at Tribe rely on 💛 – Maury has supported property management teams (including Tribe) for over 8 years now. What he enjoys about his role, is always learning new things about the industry from colleagues and customers. Because the strata and property management industry can be a challenging industry, Maury strongly believes that supporting clients is at the core of property management and customer support industries.
A fun fact about Maury is that he used to work as a tree planter. He worked for 5 summers in Ontario and BC and has planted hundreds of thousands of trees over the course of that time. Although he never kept track of the exact number…it would not be surprising if he planted over 100,000 trees in a single season. His personal single day best is 5,000 trees. Other than planting trees, Maury has also served as a soccer ref for over 10 years.
Omair Khan
Customer Success Associate and Community Coordinator
Having worked at Tribe for over two years, Omair has been extremely proud to be a part of the Tribe Team. What makes his experience so incredible is the talented and caring coworkers. Omair believes that in order to create amazing communities; your surrounding environment needs to emanate that. It’s because of this reason that he enjoys his work so much 💛.
Omair is also motivated by the people he is able to care for in his role. At the office, he is always seen smiling whenever he receives a heartfelt email or call from an owner who is satisfied with Tribe’s service. On the weekends, you can find Omair kicking around a soccer ball with friends and cheering on FC Barcelona ⚽, watching basketball (go Raptors go!) and exploring his fascination of rocks/minerals in Geology. Garnet and Tourmaline are his favourite mineral group because of their unique structure composition!
Join our Tribe – Career Opportunities.
Let’s face it. Property management needs a refresh. At Tribe, you’ll be joining a team that’s bringing an exciting tech culture to a traditional industry that’s ripe for change. We don’t just believe in «love what you do». We believe in «love where you do it». Our vibe is very much tech meets property management – our flexible environment allows for more work-life balance. Happy employees equal happy communities.
We’re currently looking for…
Community Manager
Help simplify people’s lives in their homes and communities through full-service community management with heart. You will manage a portfolio of strata communities while influencing the development of operational best practices and procedures. You must be a licensed Strata Representative. This role is an excellent fit for someone bold, straightforward and genuine, with a dash of humour. Above all, someone who values collaboration and being a part of a team.
AR Clerk
We are a group of people with passion for solving some of BC’s more complex living problems. We endeavour to simplify people’s lives in their homes and communities and we want you on the team to help us with this purpose. By providing support to Community Managers, home owners and partners with a take charge, get it done attitude. Ensuring that customer and accounting services are provided in a manner that ensures the Tribe experience is consistently superior.
Internal Communications Specialist
The Internal Communications Specialist is responsible for developing, leading and supporting all internal departmental and company communication activities to engage and inform employees within the company. You are tech savvy and people focused. You get that communication is the cornerstone of every lasting relationship – be it with colleagues or clients. You can provide communication that supports our pillars of Informed, Educated and Connected.
Community Coordinator
You are tech savvy and people focused. You get that communication is the cornerstone of every lasting relationship – be it with colleagues or clients. While your personal life may B full of abb’d txts, u still prefer old-fashioned comms = think complete sentences, proper grammar, formality where required. This role is a great fit for someone who has a keen eye for details, loves deadlines and is always striving to go the extra mile.
Marketing Specialist
The Marketing Specialist is responsible for developing, leading and monitoring marketing programs and activities across a variety of digital and traditional channels to support our company goals. You are data-driven and people focused. You live and breathe digital and inbound is your bread and butter. You can simplify complex concepts and ideas that supports our pillars of Informed, Educated and Connected.
CX Specialist
The Customer Experience (CX) Specialist is responsible for supporting and implementing the CX strategy while collaborating with multiple key internal and external stakeholders to support our company goals. This role reports directly to the Marketing Manager and will work closely alongside other Marketing and Communications department members, including the Director, Marketing and Communications, as well as other key department leads as part of understanding how our CX Strategy will apply to the whole company.
How can we help you?
Looking for more information or an info package? We want to hear from you. Let us take your community into the future of property management.